OPEN ENROLLMENT! 
​FEBRUARY 1st-28th, 2026
Group Short Term and Long Term Disability Insurance
​Guaranteed Issue - No Medical Questions Asked! 

FREQUENTLY ASKED QUESTIONS


​CLICK THE LINK BELOW TO LEARN MORE AND APPLY

Protect your most valuable asset - your paycheck!
Get the protection you need in maintaining your oral health.
Dental insurance enrollment avaialble now.
Pays a weekly benefit if you are out of work due to a disability.
Regular eye exams help to identify and treat health issues early on.*  Vision Insurance enrollment open now.

ALREADY ENROLLED? ​UPDATE YOUR EARNINGS AND BENEFITS
​If you are already enrolled in the STD and/or LTD coverage, you should update your income annually. 
CLICK HERE to update your income. 

CUSTOMER SERVICE PORTAL

Visit our customer service portal to view your policy information, update your personal information, change the bank account used to pay your premiums, and update your monthly earnings for your disability policy(s). Once on the customer service portal homepage, click the red button to download the user guide and information on how to register. 
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If you have additional service and/or administrative questions, you can call the customer service center at (866) 809-3899 or email the customer service center at [email protected]. The customer service center fax number is: (816)-968-0660.
Nothing in these materials is intended to be advice for any particular situation or individual. Like most insurance policies, insurance policies offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods and terms for keeping them in force. Please contact your plan administrator for costs and complete details.
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MetLife Vision benefits are underwritten by Metropolitan Life Insurance Company, New York, NY. Certain claims and network administration services are provided through Vision Service Plan (VSP), Rancho Cordova, CA. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates.
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*Heiting, OD, Gary, Vision Screenings vs. Eye Exams: Why Are Eye Exams Important?, All About Vision, April 2018, https://www.allaboutvision.com/eye-exam/importance.htm.

Hours

M-F: 8:30am - 5pm CST

Telephone

678-248-5081

Email

[email protected]